If you decide you've made a mistake, and request a cancellation of your order, please note it is up to you to look after the items when they're delivered to you. It is also your responsibility to return the items unopened to us.

If you are requesting a full refund, we’ll return that shipping cost to you.

If your request covers just some of your order, you’ll be responsible for the full cost of shipping.

Please email, or use our contact page for information on getting your items back to us.


When purchasing e-liquids from us you’re covered by the Distance Selling Regulations which have been designed to give all customers the chance to cancel their order should they not be completely satisfied with any of the goods they have received.

In this event, you have 7 days to request a full or partial refund from us.

Please note, that e-liquids cannot be returned if they have been opened or unsealed in any way.

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